Legal
Privacy Policy
Viatryon Privacy Statement, updated April 2026.
Introduction
Viatryon (“Viatryon,” “we,” “us,” or “our”) provides an online service that helps our customers present products in context and improve the shopping experience for their end users. In the course of providing the Viatryon service, we collect and process certain information from our customers, their end users, and visitors to our website.
We are committed to respecting privacy and to protecting personal data that is shared with us. This Privacy Policy explains what we collect, how we use it, and the choices available to you.
Who this policy applies to
Clients. Viatryon Clients are businesses that use our service to present their products and services online.
End Users.End Users are individuals who interact with a Viatryon-powered experience on one of our Clients' websites or services.
Visitors and prospective customers. This includes anyone who visits our public website, contacts us, or otherwise engages with Viatryon directly.
Information we collect
We may collect personal data in a few different ways:
Information you provide directly
- Name and email address
- Company name, job title, and phone number
- Account credentials and profile information
- Messages, feedback, and support requests
- Any files, photos, or content you choose to upload
- Information you submit through forms, downloads, or demo requests
Information collected automatically
- IP address, browser type, device information, and operating system
- Pages viewed, time spent, clicks, and referring URLs
- Log files and usage analytics
- Cookie and similar tracking data
Information from our Clients and partners
When Viatryon is embedded in a Client's website or service, we may receive end-user interaction data from that Client so we can operate the service, measure performance, and improve the experience.
Cookies and similar technologies
We use cookies, pixels, local storage, and similar technologies to make our website work, remember preferences, understand usage, and improve performance.
Some cookies are essential for the site to function. Others help us measure traffic, personalize content, or support marketing. You can usually control cookies through your browser settings, but disabling them may affect certain features.
We may also use analytics tools and third-party services that collect information about how our website is used. Those services are governed by their own privacy policies.
How we use information
- Provide, operate, and improve the Viatryon service
- Respond to inquiries, support requests, and account-related communications
- Authenticate users and maintain security
- Monitor system performance, debug issues, and prevent abuse
- Send service notices, updates, and marketing messages where permitted
- Analyze trends and understand how people use our website and products
- Comply with legal obligations and protect our rights, users, and property
How we disclose information
We do not sell personal data. We may share information in the following situations:
- Service providers. We share information with vendors that help us host, support, analyze, secure, or operate the service.
- Clients. If you use a Viatryon-powered experience, we may share data with the applicable Client as needed to provide the service.
- Business transfers. We may disclose information in connection with a merger, acquisition, financing, or sale of assets.
- Legal and safety reasons. We may disclose information if we believe it is reasonably necessary to comply with law, enforce our terms, investigate fraud or abuse, or protect the rights and safety of Viatryon, our users, or the public.
End user information
When an End User interacts with a Viatryon Client's website or service, the Client controls what information is collected from that End User and how that information is disclosed in the Client's own privacy policy.
Viatryon uses end-user data to provide the service to the Client, measure usage, improve product performance, and support our internal analytics and security processes.
If an End User uploads a photo or uses a camera-based feature, that content may be processed to deliver the service, improve the underlying experience, and support model or product improvement where permitted by law and by contract.
Retention
We keep personal data only as long as needed for the purposes described in this policy, to comply with legal obligations, to resolve disputes, and to enforce agreements. Retention periods may vary depending on the type of data and the context in which it was collected.
Your rights and choices
Depending on where you live, you may have the right to request access to, correction of, deletion of, or portability of your personal data. You may also have the right to object to or restrict certain processing.
If you would like to make a privacy request, please email viatryon@gmail.com.
You can also opt out of promotional emails by using the unsubscribe link in those emails or by contacting us directly.
Security
We use reasonable administrative, technical, and organizational safeguards to protect personal data. No method of transmission or storage is completely secure, so we cannot guarantee absolute security.
Children's privacy
Our website and services are not directed to children under 13, and we do not knowingly collect personal data from children under 13.
Do Not Track
Some browsers offer a Do Not Track setting. At this time, we do not respond to every browser-based Do Not Track signal, but you can still control many tracking technologies through browser and device settings.
Changes to this policy
We may update this Privacy Policy from time to time. When we do, we will revise the date at the top of the page and may provide additional notice when required by law or when the changes are material. Any changes take effect when posted unless stated otherwise.
Contact us
If you have any questions about this Privacy Policy or our data practices, contact us at viatryon@gmail.com.